Digital Service World
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Digital Service World
Efficiency and transparency for your business.
My TruckPoint
Everything in one place: Your digital customer portal.
Your digital customer portal from Mercedes-Benz Trucks. Manage your vehicles and associated services, contracts and information. Enables you to manage your whole fleet, from activating services to storing of documents linked to your vehicles.
With the customer portal, you have the important data and services relating to your truck in one place. From offers to contract details, it's all easy to view and organise.
Keep track of your vehicle fleet and detailed information of all vehicles. You can even integrate vehicles from other manufacturers using the straightforward upload function.
With My TruckPoint, you keep up to date with your digital services and can easily activate and deactivate them.
Customise your fleet by creating vehicle groups with My TruckPoint. You can name specific vehicles ad organise them into sub-groups based on your chosen categories (such as geographical location or operation).
TruckLive
Connected from the first second: Your free connectivity solution.
Connected from the first second with the easy and free* connectivity solution. Connect your truck and benefit from efficient maintenance management, over-the-air updates, advanced breakdown service and dynamic route guidance.
In just a few clicks, your vehicle is connected to TruckLive. The contract is also concluded digitally, making it quick and easy.
Your truck’s navigation system receives traffic data in real time. This means shorter journey times and more reliable planning for you.
Improved maintenance planning with currently predicted maintenance intervals: through status data and event notifications, you are well informed about the condition of your vehicles and can quickly respond to necessary maintenance and repair messages.
Transmission of geographical location and diagnostic data for fast and professional breakdown assistance.
Remote updates effortlessly keep your vehicle software up to date – regardless of tie and place.
Uptime
Maximises availability: Your real-time diagnostic tool.
Real-time monitoring and intelligent networking of vehicle systems help you to avoid predictable downtimes: if critical conditions are recognised, you are automatically informed with specific recommendations for action
Uptime continuously monitors your vehicle systems. Critical issues and maintenance needs are highlighted early to help prevent breakdowns.
If the system detects a potential breakdown, the Mercedes-Benz Trucks customer centre will contact you. Where required, they can organise the repair to a nearby Mercedes-Benz Trucks service partner.
Maintenance and repair requirements are forwarded directly to your Mercedes-Benz Trucks service partner, who can arrange for upcoming work to be completed in one go.
Get clear instructions and advice on maintenance tasks you can handle independently, reducing costs and trips to the workshop.
Get detailed information – such as the battery charge level, high-voltage battery health, the remaining range, and other important factors to keep your electric truck running smoothly.
Mercedes-Benz Trucks Uptime is available as a stand-alone service or with a service contract.
Fleetboard
Telematics for each fleet: Your all-in-one premium fleet management solution.
Our premium telematic services allow you to achieve intelligent connectivity for your drivers and vehicles, providing an overview in near real time of relevant data of your fleet and charging infrastructure.
A connected fleet enhances efficiency, and with Fleetboard, you can constantly monitor your vehicles. This allows you to intelligently link drivers, fleets, and orders, optimising the use of your trucks.
