Apprenticeships at eStar

We are passionate about nurturing the next generation of motor trade talent, and offer a variety of apprenticeships across the business and at each of our sites.

Our apprenticeships are available in technical, customer service, parts, and office and administration roles.

Apprenticeships are a fantastic way to kick start your career in the automotive industry, gain an industry-recognised qualification as well as hands-on experience, and earn while you learn.

To view our current Apprentice vacancies, click below to visit our Careers Page and view our Company Values and Benefits:

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Joining us as an Apprentice means that you will...

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Earn while you learn
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Work with the latest Daimler or Mercedes-Benz technology
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Receive full support and mentorship by a team of experts
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Become industry-qualified upon completion of your course

The types of apprenticeships we offer are:

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Apprentice Technician

We offer apprenticeships in both Heavy Goods Vehicle and Light Vehicle maintenance, service and repair.

As an Apprentice Technician you will learn to service and repair all systems within a vehicle, including engine and exhaust systems, air conditioning and electronics.

Working with the latest cutting-edge Daimler or Mercedes-Benz technology, you will also learn how to replace parts and solve complex faults using diagnostic methods and equipment.

This role is perfect for someone with a keen interest in motor mechanics, enjoys problem solving and has an apt for practical hands-on work.

Apprentice Service Advisor

As an Apprentice Service Advisor you will develop first-class customer service skills including understanding customer and business needs, critically evaluating customer service levels, and implementing changes to improve the customer journey.

Focusing on a career in either front of house or service, you will acquire the skills to deal with challenging situations and develop plans to drive loyalty and retention and exceed customer expectations.

If you enjoy interacting with a variety of people, problem solving, and take pride in offering the highest level of customer service, this apprenticeship will be perfect for you.

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Apprentice Parts Advisor

Our Apprentice Parts Advisors work on both the front desk serving customers, and also behind the scenes receiving parts deliveries. This is a diverse role where you will learn skills in managing stock, merchandising, forecasting and analysing purchasing habits.

You will also develop your ability to retain customers and increase market saturation throughout this course.

This is a great role for someone who enjoys customer interaction, is analytically minded and would like to combine the two into a successful career.

Apprentice Invoice and Claims Administrator

As an Apprentice Invoice and Claims Administrator you will undertake a Business Administration apprenticeship, while gaining hands on experience within our Invoice and Claims team.

In this role you will be an integral member of the team and be responsible for customer invoice and claims administration, preparing cost estimates, and completing compliance documentation all with accuracy and efficiency.

You will learn the various skills required to enable you to support and engage with different parts of the business and interact with both internal and external customers.

This role would suit someone who is process-driven, has great attention to detail and enjoys working in a fast-paced environment.

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Apprentice Sales Administrator

As an Apprentice Sales Administrator you will undertake a Business Administration apprenticeship, while gaining hands on experience within our busy Sales Administration team.

The team are responsible for providing administrative support to our Sales teams, as well as customers and prospects. This involves processing sales invoices, tax forms, and updating stock systems. You will learn the various skills required to enable you to support and engage with different parts of the business and interact with both internal and external customers.

This role would suit someone who is process-driven, proactive and strives to provide the highest level of customer service.

Van Talent Development Programme

The Van Talent Development Programme offered by Mercedes-Benz UK is a fantastic route for someone who is interested in pursuing a sales career within the automotive industry.

Working with the latest commercial vehicle technology, including electric vehicles, you will be a part of a dynamic and exciting team who are highly driven to succeed.

You will learn the skills required to actively prospect for new customers, build and maintain strong customer relationships, and use your product knowledge to expand the customer base and secure repeat business.

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Testimonials and Success Stories

"Becoming an Apprentice Technician at 33 is a testament that it's never too late to change careers or follow your passion. eStar gave me the opportunity and I will forever be grateful. Support is always available from tutors at the academy and mentorship in my workplace. I am proud to be on the Mercedes-Benz apprenticeship programme, and the opportunities are endless with regards to how far you can go after successful completion of the programme."

Jeff Blankson

Apprentice Lights Vehicle Technician

"I joined as an Apprentice Service Advisor in 2023, and have really been enjoying the experience. I can ask anyone for help if I'm unsure of anything and there will always be someone there to support me. We all work as a team and I think that's really important for a company to succeed."

Ruby Vaughn
Apprentice Service Advisor

"I started my sales administration apprentice without any prior knowledge, and the company and my colleagues have been extremely supportive of me. They have helped me with my understanding of the course and the business as a whole. I am grateful and proud to have been given this opportunity and to be part of such a welcoming company. If you are thinking about a Mercedes-Benz apprenticeship programme, I would highly recommend, as the opportunities are endless after successful completion!"

Izzy Needham

Sales Administrator

"I started as an Apprentice Service Advisor and felt like I belonged in the team from day one. I was given various responsibilities and this helped me learn to take ownership of my tasks. The role has also helped me develop my people skills. I've gone from being quite a shy person to now confident in interacting with various people in a customer-facing role. Since qualifying, the company have continued to support me in gaining further qualifications, and I am now a Mercedes-Benz Certified Truck Service Advisor."

Kaira Ford

Mercedes-Benz Certified Truck Service Advisor

"I began my journey as an Apprentice Technician, which I felt was the right thing for me, as I had always had an interest in motor mechanics, being hands-on and fixing things. Since qualifying, I have worked my way up through various roles within the workshop, from Technician to Workshop Controller, Service Manager, General Manager, and now I am the Head of Group Aftersales, overseeing the aftersales function for the entire company. My apprenticeship gave me a solid foundation to build from, and it's been the best decision I've made."

Henry Jordaan

Head of Group Aftersales

Frequently Asked Questions

Diversity, Inclusion and Equal Opportunities

We’re proud to be an equal opportunities employer, and welcome applications from all backgrounds and experiences. Diversity fuels innovation, and we’re committed to building an inclusive workplace where everyone can thrive.

If you require any adjustments during the recruitment process, please let us know so that we can support you in any way we can. If you require the job advert or application form to be in an accessible format (e.g. large print), or the option to submit your application in an alternative format (e.g. video CV), please let us know.

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Want to find out more?

To find out more about apprenticeships, please get in touch with the team here at eStar by completing the form below.

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